{"id":1362,"date":"2026-01-02T05:42:21","date_gmt":"2026-01-02T05:42:21","guid":{"rendered":"https:\/\/makeitwork.ch\/?page_id=1362"},"modified":"2026-01-02T05:43:45","modified_gmt":"2026-01-02T05:43:45","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/makeitwork.ch\/?page_id=1362","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1362\" class=\"elementor elementor-1362\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df8ec43 e-flex e-con-boxed e-con e-parent\" data-id=\"df8ec43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fbf7ef elementor-widget elementor-widget-text-editor\" data-id=\"7fbf7ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"privacy-wrap\" lang=\"fr\">\n  <style>\n    .privacy-wrap{\n      font-family: Montserrat, system-ui, -apple-system, \"Segoe UI\", Roboto, Arial, sans-serif;\n      color: rgba(0,0,0,.86);\n      line-height: 1.75;\n      max-width: 900px;\n      margin: 0 auto;\n      padding: 24px 16px;\n    }\n    .privacy-card{\n      background: rgba(255,255,255,.78);\n      border: 1px solid rgba(0,0,0,.12);\n      border-radius: 18px;\n      padding: 22px 18px;\n      box-shadow: 0 18px 50px rgba(0,0,0,.08);\n    }\n    .privacy-title{\n      font-size: 26px;\n      margin: 0 0 6px 0;\n    }\n    .privacy-meta{\n      font-size: 13px;\n      opacity: .75;\n      margin-bottom: 14px;\n    }\n    .privacy-h2{\n      font-size: 16px;\n      letter-spacing: .10em;\n      text-transform: uppercase;\n      margin: 22px 0 8px;\n    }\n    .privacy-h3{\n      font-size: 15px;\n      margin: 14px 0 6px;\n    }\n    .privacy-hr{\n      height: 1px;\n      background: rgba(0,0,0,.10);\n      border: 0;\n      margin: 14px 0 12px;\n    }\n    .privacy-list{\n      margin: 8px 0 0 0;\n      padding-left: 18px;\n    }\n    .privacy-list li{ margin: 6px 0; }\n    .privacy-note{\n      background: rgba(0,0,0,.04);\n      border: 1px solid rgba(0,0,0,.08);\n      border-radius: 14px;\n      padding: 12px;\n      margin: 10px 0;\n    }\n    .privacy-strong{ font-weight: 700; }\n    .privacy-link{\n      color: inherit;\n      text-decoration: none;\n      border-bottom: 1px solid rgba(0,0,0,.25);\n    }\n    .privacy-link:hover{ border-bottom-color: rgba(0,0,0,.55); }\n    .privacy-small{ font-size: 13px; opacity: .78; }\n\n    @media (max-width: 640px){\n      .privacy-card{ padding: 18px 14px; border-radius: 16px; }\n      .privacy-title{ font-size: 22px; }\n    }\n  <\/style>\n\n  <div class=\"privacy-card\">\n    <h1 class=\"privacy-title\">Politique de confidentialit\u00e9<\/h1>\n    <p class=\"privacy-meta\">\n      Derni\u00e8re mise \u00e0 jour : <strong>02.01.2026<\/strong>\n    <\/p>\n\n    <hr class=\"privacy-hr\"\/>\n\n    <h2 class=\"privacy-h2\">1. Principe g\u00e9n\u00e9ral<\/h2>\n    <p>\n      La pr\u00e9sente politique de confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont <strong>makeitwork.ch<\/strong>\n      (ci-apr\u00e8s \u00ab l\u2019\u00c9tablissement \u00bb) traite, prot\u00e8ge et respecte les donn\u00e9es personnelles de ses clients\n      dans le cadre de prestations de r\u00e9paration, de diagnostic, de r\u00e9cup\u00e9ration de donn\u00e9es\n      et de communication.\n    <\/p>\n    <p>\n      L\u2019\u00c9tablissement s\u2019engage \u00e0 appliquer les principes de la\n      <strong>loi f\u00e9d\u00e9rale suisse sur la protection des donn\u00e9es (LPD)<\/strong> ainsi que,\n      lorsque applicable, du <strong>R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD)<\/strong>.\n    <\/p>\n\n    <h2 class=\"privacy-h2\">2. Acc\u00e8s aux appareils et donn\u00e9es<\/h2>\n    <p>\n      Dans le cadre de certaines r\u00e9parations ou op\u00e9rations de diagnostic,\n      l\u2019acc\u00e8s \u00e0 l\u2019appareil du client (smartphone, tablette, ordinateur) peut \u00eatre techniquement n\u00e9cessaire.\n      Cela peut inclure, sur accord du client :\n    <\/p>\n    <ul class=\"privacy-list\">\n      <li>l\u2019acc\u00e8s au syst\u00e8me pour tester des fonctions (\u00e9cran, tactile, capteurs, r\u00e9seau)<\/li>\n      <li>l\u2019utilisation temporaire d\u2019un code de d\u00e9verrouillage fourni par le client<\/li>\n      <li>des manipulations n\u00e9cessaires \u00e0 une r\u00e9cup\u00e9ration de donn\u00e9es<\/li>\n    <\/ul>\n\n    <div class=\"privacy-note\">\n      <p class=\"privacy-small\">\n        <strong>Engagement fondamental :<\/strong> l\u2019\u00c9tablissement ne consulte, ne copie,\n        n\u2019exploite ni ne divulgue volontairement les donn\u00e9es personnelles\n        (photos, messages, contacts, contenus priv\u00e9s).\n        Tout acc\u00e8s est strictement limit\u00e9 \u00e0 ce qui est\n        <strong>techniquement n\u00e9cessaire<\/strong> \u00e0 la prestation demand\u00e9e.\n      <\/p>\n    <\/div>\n\n    <h2 class=\"privacy-h2\">3. Codes, identifiants et acc\u00e8s<\/h2>\n    <p>\n      Lorsque cela est requis, le client peut fournir un code temporaire\n      ou activer un acc\u00e8s limit\u00e9 \u00e0 l\u2019appareil.\n      L\u2019\u00c9tablissement :\n    <\/p>\n    <ul class=\"privacy-list\">\n      <li>n\u2019enregistre pas les codes apr\u00e8s intervention<\/li>\n      <li>ne conserve aucun identifiant personnel (Apple ID, Google, mots de passe)<\/li>\n      <li>n\u2019utilise ces acc\u00e8s que durant la dur\u00e9e strictement n\u00e9cessaire<\/li>\n    <\/ul>\n\n    <h2 class=\"privacy-h2\">4. Donn\u00e9es collect\u00e9es<\/h2>\n    <p>\n      Les seules donn\u00e9es personnelles susceptibles d\u2019\u00eatre collect\u00e9es sont :\n    <\/p>\n    <ul class=\"privacy-list\">\n      <li>nom, pr\u00e9nom<\/li>\n      <li>coordonn\u00e9es de contact (email, t\u00e9l\u00e9phone)<\/li>\n      <li>informations li\u00e9es \u00e0 l\u2019appareil (mod\u00e8le, \u00e9tat, num\u00e9ro de s\u00e9rie si n\u00e9cessaire)<\/li>\n    <\/ul>\n    <p class=\"privacy-small\">\n      Ces donn\u00e9es sont utilis\u00e9es uniquement pour la gestion des r\u00e9parations,\n      la communication avec le client et la facturation.\n    <\/p>\n\n    <h2 class=\"privacy-h2\">5. R\u00e9cup\u00e9ration de donn\u00e9es<\/h2>\n    <p>\n      La r\u00e9cup\u00e9ration de donn\u00e9es est une prestation technique \u00e0\n      <strong>meilleurs efforts<\/strong>.\n      L\u2019\u00c9tablissement s\u2019engage \u00e0 :\n    <\/p>\n    <ul class=\"privacy-list\">\n      <li>manipuler les supports avec soin<\/li>\n      <li>respecter la stricte confidentialit\u00e9 des donn\u00e9es r\u00e9cup\u00e9r\u00e9es<\/li>\n      <li>ne conserver aucune copie apr\u00e8s restitution au client<\/li>\n    <\/ul>\n\n    <h2 class=\"privacy-h2\">6. Conservation et suppression<\/h2>\n    <p>\n      Les donn\u00e9es personnelles sont conserv\u00e9es uniquement pendant la dur\u00e9e n\u00e9cessaire\n      au traitement de la demande et aux obligations l\u00e9gales (comptabilit\u00e9, garantie).\n      Elles sont ensuite supprim\u00e9es ou anonymis\u00e9es.\n    <\/p>\n\n    <h2 class=\"privacy-h2\">7. Transmission \u00e0 des tiers<\/h2>\n    <p>\n      Aucune donn\u00e9e personnelle n\u2019est vendue ou transmise \u00e0 des tiers,\n      sauf obligation l\u00e9gale ou n\u00e9cessit\u00e9 technique clairement expliqu\u00e9e\n      (ex. fournisseur de pi\u00e8ces pour identification).\n    <\/p>\n\n    <h2 class=\"privacy-h2\">8. Droits des clients<\/h2>\n    <p>\n      Conform\u00e9ment \u00e0 la LPD et au RGPD, le client dispose notamment des droits suivants :\n    <\/p>\n    <ul class=\"privacy-list\">\n      <li>droit d\u2019acc\u00e8s \u00e0 ses donn\u00e9es<\/li>\n      <li>droit de rectification<\/li>\n      <li>droit \u00e0 l\u2019effacement, dans les limites l\u00e9gales<\/li>\n      <li>droit d\u2019opposition au traitement<\/li>\n    <\/ul>\n\n    <h2 class=\"privacy-h2\">9. Contact<\/h2>\n    <p class=\"privacy-small\">\n      Pour toute question relative \u00e0 la confidentialit\u00e9 ou \u00e0 la protection des donn\u00e9es :\n      <a class=\"privacy-link\" href=\"mailto:info@makeitwork.ch\">info@makeitwork.ch<\/a>\n    <\/p>\n  <\/div>\n<\/section>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 02.01.2026 1. Principe g\u00e9n\u00e9ral La pr\u00e9sente politique de confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont makeitwork.ch (ci-apr\u00e8s \u00ab l\u2019\u00c9tablissement \u00bb) traite, prot\u00e8ge et respecte les donn\u00e9es personnelles de ses clients dans le cadre de prestations de r\u00e9paration, de diagnostic, de r\u00e9cup\u00e9ration de donn\u00e9es et de communication. L\u2019\u00c9tablissement s\u2019engage \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1362","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/makeitwork.ch\/index.php?rest_route=\/wp\/v2\/pages\/1362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makeitwork.ch\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makeitwork.ch\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makeitwork.ch\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/makeitwork.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1362"}],"version-history":[{"count":4,"href":"https:\/\/makeitwork.ch\/index.php?rest_route=\/wp\/v2\/pages\/1362\/revisions"}],"predecessor-version":[{"id":1366,"href":"https:\/\/makeitwork.ch\/index.php?rest_route=\/wp\/v2\/pages\/1362\/revisions\/1366"}],"wp:attachment":[{"href":"https:\/\/makeitwork.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}